Casinojoy Mobile Casino Review

Casino Joy was founded in 2018 and the fact that this operator is still considered a teenager among the online casinos isn’t necessarily a bad thing. Genesis Global Ltd owns quite a few other casinos which also means that they’ve got a lot of experience in this area. Casino Joy’s website shows you’re dealing with a very skilled operator. 

Cheerful and bright colours and animations are used to immediately make players feel welcome. Looking at it this way, Casino Joy lives up to its name and every visitor should have a lot of fun. Whether fun means you’ll get a good service at Casino Joy? Let’s find out.

Welcome Bonuses, Loyalty and Promotions

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One of the advantages of playing at a Genesis Global casino is that you’ll get a nice bonus when you sign up online. Even after signing up you’ll get plenty of other casino bonuses, making sure you’ll stick around. In order to give you a full picture of what to expect we’ll dig into all of the promos available at Casino Joy. Although bonuses can vary from time to time we advise you to check out their promotions page to have a better idea of all their bonuses. We recommend you doing the same thing when it comes to the terms and conditions.

Welcome Bonus

The welcome package of €/£1000 + 200 free spins offers you a smooth start, as you’ll get some benefits for your first four deposits. Your first deposit gives you a 100% sign up bonus which will be awarded to you when you register and deposit your funds. The first 20 free spins will be instantly credited upon making your first deposit and can be used only for Starburst. The other 180 free spins will be credited in sets of 20 per day for 9 days in a row. The third and forth deposit will give you a higher bonus of €/£300 while the first two deposits will give you a bonus of up to €/£200. Use the bonus codes below to claim your Casino Joy bonus.

Wagering requirements at most Genesis Global casinos are 40x and the same is true for Casino Joy. Furthermore: the validity of the bonus is 14 days, the free spins are valid for 72 hours, and not all games qualify for the bonus, so our advice is to check the full list of games to be sure about it. The welcome bonus is not valid for deposits made with Skrill, Neteller, Paysafecard, Paypal, and Ecopayz. To understand all the bonus terms, we advise you to check out Casino Joy’s promotions page and do make sure to actually check them for the specific bonus you want to claim. All the terms and conditions are listed on the website.

100% up to €/£100 Live Casino Bonus

Not only players of regular casino games will have a welcome package they can claim upon registration, but live casino fans are also lucky at this casino. Normally, live dealer games are either excluded or less valid, but at Casino Joy they’ve secured some space for live casino players. The live casino bonus can be used for the following Live Casino games:

• Live Blackjack.
• Dream Catcher.
• Teen Patti.
• Andar Bahar.
• Live Roulette.
• Baccarat, Poker, and Top Card, however, are excluded.

Promotional Offers

Casino Joy’s promotional page always stores some additional casino bonuses for existing customers. Here’s a quick overview of what to expect of Casino Joy’ promotional offers:

Thursday evening bonuses

Deposit at least €/£50, play throughout the week, and you’ll automatically get a surprise gift in your Casino Joy account that can be enjoyed from Thursday to Sunday. You need to have made two or more deposits to qualify for this bonus.

Weekly 25% up to €/£100 Bonus

A perfect bonus for those who want to try their luck after the weekend. Play on Tuesdays by depositing at least €/£ and get a 25% up to €/£100 Bonus.

Loyalty Rewards

“Turning the everyday ordinary into something extraordinary”, the VIP program will make sure frequent players will get valued. The program doesn’t work very differently from other loyalty programs, meaning that people who make frequent deposits get rewarded for their online activity. This VIP program includes special bonuses, personalised customer support, birthday gifts, holiday packages, and other exclusive promos. It really does what it’s supposed to: make you feel like you’re an exclusive player at Casino Joy.

Casino Games

Most casinos offered by Genesis Global Limited feature +1200 games and this is also true for Casino Joy. There are actually more than 1300 games lined up for you and we barely found any categories that weren’t included (other than lottery games or a sportsbook that is). To make everyone’s life a bit easier, Casino Joy has divided its lobby into different categories, which is why there’s an online lobby and a live lobby and both lobbies work with subcategories. Whether it’s jackpot slots, roulette, blackjack, or other table games you’re after; they’re all here. If you’re more into mobile casino games, you’ll be delighted to see that pretty much all games are mobile optimised.

Slot Machines

Although Casino Joy offers you a lot of choice, the number of game providers is a bit disappointing, we have to say. The 1300 games available at Casino Joy are produced by 10 providers which means that if you’re not happy with the companies they work with, you will have limited options to enjoy. Ten game developers isn’t an awful lot, but the good thing is that you’ll only get quality providers at Casino Joy. At Casino Joy they’ve got rid of Ezugi which we are very pleased with. The number of game developers, nonetheless, is below average.

Out of the 1300 games available in the game lobby, +60 of them can be considered jackpot games and we’re excited to inform you that they’ve managed to include the biggest jackpot slots you’ll find on the internet. Whether it’s Mega Fortune, Mega Moolah or Divine Fortune; they’re all available and they even show the current jackpot. It’s on you to make your pick.

Live Casino

Fully powered by Evolution, the live casino experience at Casino Joy should be an outstanding one, giving you 102 live casino games, including 17 roulette games, 44 blackjack games, and 14 baccarat titles. With an additional 27 live game shows you’ll have plenty of choice in the casino’s live lobby.

Table games

The table games can be found under the tab Casino Games and the good thing is that all traditional table games are put into their own category. That’s why you’ll be able to choose between Roulette, Blackjack, Baccarat and Other Games. The last category features games like scratch cards and Patience. The total number of table games stands at around 75 games, which is quite a decent amount of options. You might find more options available on this page, but some of the games are actually live dealer games, which might not be what you’re looking for. We might’ve missed it, but we didn’t see any Video Poker here.

Mobile games

Playing on the go is becoming more and more popular among casino players and that’s why you’ll see that an increasing number of online casinos have adapted their website to mobile usage. The same holds for game developers who have done the same thing for their own launches. The big portion of the games at Casino Joy are readily available for mobile play. One of the biggest advantages is that you won’t need a dedicated mobile app to bet online.

Deposits and Withdrawals

Casino Joy is an international casino website leading to a broad range of payment methods. The number of options should be enough for players from all parts of the world to get going and it doesn’t really matter whether you’re from the UK, Canada, India, or New Zealand.

We recommend you to carefully think about the payment method you want to use as this casino has some limitations in terms of bonuses and withdrawals. Not all banking methods can be used if you want to claim a promo and usually you’ll have to use the same withdrawal method and deposit method. This shouldn’t be a very difficult decision, but it does require you to evaluate the options before you deposit your first funds.

Customer Support

There are both good and bad things about Casino Joy’s customer support and we’ll kick off with the negative points to conclude in a positive way. Yes, the customer service department is available everyday of the week, but you are limited to business hours between 09:00 in the morning and 01:00 at night. The second disadvantage is that they don’t offer live chat support which is something indispensable nowadays. We hope you don’t get too much of a turnoff, because we need to point out the positive things as well before you make your final conclusion. The good thing is that they offer alternative channels to contact them:

• Email: regular email support with a usual response time of 24 hours max.
• Phone support is available, something we highly enjoy. We don’t use phone support a lot, but it stands for transparency. International phone charges may apply.
• Social media: it’s nice to know that Casino Joy is also available on social media as well. In this case this concerns Facebook, Twitter, Instagram, and Youtube.

Trustworthiness

Casino Joy works with three of the very best licences in the world: one by the UK Gambling Commission (UKGC), one by the Swedish Spelinspektionen, and the other by the Malta Gaming Authority (MGA). As this casino was launched in 2018, we’re talking about a website that isn’t very old, nor very young. This isn’t necessarily a bad thing though, as Casino Joy is owned by the very experienced Genesis Global Ltd. Genesis Global is internationally known thanks to other online casino website brands such as Casino Gods, Casoola Casino, Spela Casino, and Genesis Casino. This is why we do think Casino Joy will deliver a comparable service as the previously mentioned casino brands.

Conclusion

They promise you joy, you get joy. Of course this will also depend on whether you win or lose, but if we take a look at their casino site, we have to say they’re doing something right here. The site itself is very user friendly and the same can be said for the different lobbies you’ll find at Casino Joy: the online slots are just fine, the live casino games give us all the titles we could hope for, and separate categories like jackpot slots, and megaways are all available as well. If we take a closer look at the casino’s reputation and trustworthiness, we are happy to inform you that they hold strong licences, work with reputed banking methods, and offer games developed by strong providers. At the same time we do need to point out that they’ll need to improve the somewhat limited customer support service — in our opinion it doesn’t really fit the rest of the casino’s offer. We do believe that these weaker points can be turned into strong ones, so we would definitely recommend checking out this casino. Genesis Global is an outstanding casino brand if you ask us, so they have our blessing.

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Casino Joy FAQ

What do we know about Casino Joy’s owner?

Casino Joy was launched in 2018 by Genesis Global Ltd, meaning we’re talking about a casino that has been around now for a few years. They’ll need just a few more extra years to be able to draw a final conclusion, but until now Casino Joy has managed to impress us with an overall good service. This is also thanks to the experience of Genesis Global, which is an international company with casinos all over the world. We therefore think it’s safe to say Casino Joy will probably be around for a long time. This is also true because it works with licences issued by the Swedish Spelinspektionen, the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). In terms of reputation, you should be alright here.

Is it legal to play at Casino Joy?

This clearly depends on your country, but as a lot of our readers are from countries like the UK, New Zealand, Canada, India, Kenya, and Ireland, we do think it’s legal for you to play here. You’ll need to be at least 18 years old to do so and you can’t be part of any black list that prohibits you from gambling. In order to be sure about your own jurisdiction, please check for yourself whether it’s allowed in your country to gamble online or not.

Can I trust that Casino Joy is safe?

Yes, we think this casino is safe. The most important reasons for this is that Casino Joy holds licences by the MGA, UKGC, and Swedish Spelinspektionen, making sure, Genesis Global Ltd, the owner of Casino Joy, deals with very strict checks to be able to offer its online games. There are some negative comments that can be found online about Casino Joy, but we think they’ve been delivering excellent service lately to their customers.

Which gambling licences does Casino Joy hold?

Casino Joy holds three strong licences: issued by the Malta Gaming Authority (MGA), the Swedish Gaming Authority (Spelinspektionen) and the UK Gambling Commission (UKGC). These three European organisations are known to be very strict and serve as a reference in European gambling markets.

Who is allowed to play at Casino Joy?

Everybody who is at least 18 years old, not black listed, and who doesn’t reside in a country that has either excluded this casino or prohibited online gambling. Both on our website and Casino Joy’s website you will find a full list of countries that don’t allow this casino. If your country is not part of this list you should be allowed to play. In order to be sure you can always contact the casino’s customer support department and ask them about it.

Summary

100% up to €/£1000 plus free spins

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T&Cs apply

The welcome bonus is only available to players who create an account and make their first deposit at Casino Joy. As a player, you must deposit a minimum of £10 in one instance. When you do not wish to receive the New Player Welcome Bonus offer, you have the option to opt out upon making their deposit.

Players can only use the Bonus Codes from the New Player Welcome Package once. You will need to wager the Welcome Bonus 40x before you can withdraw the Bonus or any winnings gained from it.

The 20 free spins will be instantly credited upon a qualifying deposit. The remainder will be credited at the rate of 20 per day for 9 days on Starburst.
Casino Joy reserves the right to change the pre-selected free spins game selection at any time, at its sole discretion.

All Free Spins from the New Player Welcome Bonuses are valid for 72 hours upon activation, unless otherwise stated. The maximum withdrawal amount for a player from their Free Spins is £100.

Deposits made via Skrill or Neteller are not eligible for the New Player Welcome Bonus.
The General Terms and Conditions of the Casino Joy website apply. Read all T&Cs