Jackpot.com Review

Jackpot.com was launched in 2016 by a team of highly committed gaming professionals that were able to build a website on one of the strongest possible domain names. A brand’s name and domain name are often believed to be two of the most important factors to success and Jackpot.com might just be one of the best examples of how to internationally build an online brand. In this review you’ll discover whether that is enough to convince our review team and if we recommend it to our readers in the UK, Canada, New Zealand, Ireland, and India amongst others.

In this in-depth review we will elaborate on what Jackpot.com has to offer when it comes to casino and live casino play while you’ll also find out more about the other interesting gambling products available. To ensure our review is clear and fair, we have gone through a wide range of performance metrics such as the casino bonuses, web security, the casino catalogue, live casino catalogue and how all of this together affects the overall user experience. We will also go through the payment solutions before rounding out our review by looking at the customer support performance. After reading this review, you will have all the information to make a well-balanced decision whether Jackpot.com is for you or not.

Welcome Bonuses, Loyalty and Promotions

Most operators have bonuses or other packages and so does Jackpot.com. There is an exclusive UK bonus available for new users and the good thing about it is that it gives you 50 No Wager Free Spins. We love sharing casino bonuses with all followers and definitely favour operators that take a different approach. This is definitely one way to do it.

Welcome Bonus

New players that sign up to Jackpot.com in the UK will be the only ones to claim an exclusive Welcome Bonus of 50 No Wager Free Spin upon a £ 15. The Free Spins can be used for Pragmatic Play’s Bigger Bass Bonanza. The maximum winnings made with the Free Spins are £ 100. Please note that players from other regions than the United Kingdom are less lucky and won’t be able to claim a welcome deal.

There are frequent promotional offers which make sure new users do have something waiting for them, but we recommend you to check out the promotional page every now and then in order to claim your deal. As promotional offers are fairly common at Jackpot.com, also for the casino and live dealer casino, we recommend that you check the bonus terms frequently so you don’t miss out on new casino deals.

Make sure to pay some extra attention to the wagering requirements, excluded games, and excluded banking solutions (if any). To get a full understanding of the general bonus terms, please visit Jackpot.com’s promo page where all the terms are conveniently listed.

Promotional Offers

At the time of our review we came across a great 10% cashback which was valid for both the online and live casino, giving the slots, table games, and live game shows-minded a great deal. From a casino point of view we didn’t find the amount of promotional offers we were hoping for as most of the deals are set up for lotteries and scratch cards. We’re afraid that players that want to use promo offers on casino games will be a lot less lucky.

Loyalty Rewards

Jackpot.com doesn’t work with a loyalty programme which also means there aren’t any loyalty rewards to be earned on this website. We don’t expect Jackpot.com to offer a loyalty programme any time soon, especially not one that is meant for casino visitors.

Casino Games

A lot of the online casinos we recommend offer more than 1,000 games, but some of the brands that have other main focuses than casino offer a lot less titles. Jackpot.com is yet another example of an operator that favours other categories and they are of course free to do so. At CasinoWebsites.com, however, we tend to take things from a casino perspective which is why we are slightly less enthusiastic about sites like Jackpot.com.

The rather small selection of casino games is available for mobile play as all titles have been optimised for mobile devices like smartphones and tablets. There won’t be any problems accessing Jackpot.com on a mobile phone, without the need to install an app that is. Both the overall website and the game collection can be enjoyed while you’re on the go.

Slot Machines

The numbers aren’t very impressive at Jackpot.com, we have to say. With 215 casino games it becomes clear straight away this operator’s focus is to be found somewhere else than the casino platform. With only one gaming studio available, you’ll quickly understand why the numbers are so low, but the upside is that all games are developed by Playtech. As one of the most sought after game providers, Playtech has managed to position itself as the exclusive provider of a lot of casinos around the world. The gaming studio is particularly popular among UK oriented websites and Jackpot.com is yet another example of the provider’s dominant position in the gaming industry. With Playtech as Jackpot.com’s main provider you’ll be able to find games like Age of the Gods: Maze Keeper, Sharks Blitz!, Buffalo Blitz MegaWays, and Age of the Gods: Gods of Storms II in the lobby. We highly enjoyed the separate section for jackpot slots. These also show the actual jackpots.

Live Casino

Although the casino’s lobby is clearly less prominent than the scratch cards or lotteries on offer, we did find the live dealer casino to be relatively well packed counting over 40 games. All live casino games are powered by Playtech Live which shouldn’t be a surprise by now. There is a nice mix of 20 roulette oriented live games, 10 live baccarat games, and 15 blackjack titles, while live poker and live game shows are also available. Whether it’s a game of Mega Fire Blaze Roulette, Quantum Roulette Live, or The Money Drop Live and Deal or No Deal you’re after, Playtech Live has made sure it’s all lined up for you. Jackpot.com has done an outstanding job in delivering an easy-to-navigate live lobby.

Table games

Table games are featured in both the online casino and live lobby and all you’ll have to do to find them is go for the page that says Table Games. This operator conveniently lists all the RNG table games on a separate page so you won’t have to worry about finding any live games here. All major table games (Roulette, Blackjack, Poker, and Baccarat) are represented with a few options meaning the table games section is well equipped. We would’ve loved to see some more options per category, but don’t expect this to happen as Jackpot.com will probably want to move the attention to the online and live casino lobby. Moreover, this operator is tied to the options offered by Playtech which aren’t very numerous if it’s only one company you depend on.

Other Gambling Products

The section with other gambling products is actually more important than the casino portfolio as this igaming concern’s main activities are built around lotteries and scratch cards. Let’s take a closer look at what’s waiting for you at Jackpot.com:

Lottery

The selection of online lotteries offered on Jackpot.com is more than sufficient. If you’re after life-changing prizes, you will probably appreciate popular lotteries such as Powerball and MegaMillions — arguably the two most popular lotteries on earth. Apart from national and international lotteries, you can also enjoy specific lottery games organised by the site.

Scratch cards

Jackpot.com also has a wide variety of scratch card games for players who like instant play and who want to wait for the lottery draw. There are over 30 games in the scratch card sections with tickets starting at €/£ 0,25 and prizes going up to €/£ 150,000. Some of the most popular games you’ll find here are Crazy Chicken Scratchcard, Stuffed with 100s, Powerball, Red Ruby, and Double Chances, just to name a few.

Mobile games

We’re happy to let you know that Jackpot.com is fully responsive. If you log into your account via computer, you will automatically be presented with the desktop version. If you visit the same website with a smartphone, you will get a site that is optimised for mobile. We believe Jackpot.com has done a great job when it comes to mobile functionality. During our review we didn’t come across any hiccups or inconveniences.

Deposits and Withdrawals

It might take a few clicks to find the banking page, but once you get there via the FAQ section, you’ll find a long list of payment solutions available to you. Although the exact offer will depend on your region, credit cards are no longer allowed in the United Kingdom, but with all the alternatives available, this should not affect most players if you ask us. The banking page lists a nice range of bank cards, e-wallets, and mobile payment solutions.

Of course, the likes of Sofort, PayPal, Trustly and Neteller will all be popular which is why we think no one should have a problem finding his or her preferred banking method. In addition, no extra fees are being charged for both deposits and withdrawals at Jackpot.com, and the processing times on this website are well within the industry standard. It should be noted that the list of withdrawal options is slightly smaller than that of depositing, but most of the big names are still featured, so this shouldn’t cause issues.

Transferring funds does always require some attention which is why we would like to urge you to always check out both the general terms and conditions and the specific payment terms. Banking methods can work with different minimum and maximum amounts and even bonus terms. Since traditional bank transfers tend to take longer than mobile payment methods, you might want to consider using an e-wallet or mobile solution instead.

Customer Support

An international operator like Jackpot.com with so many betting options always requires a fully equipped customer support service. Unfortunately, live chat is available from 10 am to 10 pm GMT. Luckily, the team has put together a well balanced mix of options for users to get in touch. Live chat agents are very responsive, emails are replied to within 24 hours, and you can also phone the team up or send a message through Facebook Messenger or even Instagram. So, you do have many options, as well as being able to browse through the detailed FAQ page. We found the support agents to be efficient and customer oriented which always helps the process. Other than taking into account the business hours, you should be fine.

Trustworthiness

We only recommend fully secure gaming sites here at CasinoWebsites.com, and Jackpot.com comes with some of the most highly respected licences out there. Both the MGA and UKGC licence give you everything you need to make sure your financial and personal details are safe. The SSL with full encryption is also a huge feature they have on this site, meaning that data transactions between you and the operator are protected. The site itself was established in 2016 which is a strong indicator for their competitiveness and professionalism. Their licences combined with their medium range experience are valid indicators of the trustworthiness of this online casino and its long term sustainability.

Conclusion

Jackpot.com is a website that is very different from other sites we have come across as we haven’t seen a lot of operators favouring their lottery and scratch card players as much as Jackpot does. Despite being more oriented towards casinos we do enjoy websites that work with specific niches as we love operators that specialise in one or a few categories. Pointing its website towards lottery, however, also means that casino and live casino don’t get the attention they deserve in our opinion.

We were very pleased with the 50 No Wager Free Spins for UK players exclusively and liked the fact that there are no wagering requirements, other than that users in the United Kingdom do have a welcome bonus they can get excited about.

There are just over 200 casino games available, which might be one of the reasons why we were still very delighted about the live dealer casino. The live section is well filled and this is particularly true if you’re a fan of Playtech. The entire casino is powered by Playtech which does explain why there’s no lack of quality. We just don’t expect this casino to grow at the same pace other websites do as it is fully dependent on the speed of new Playtech releases.

Jackpot.com Casino FAQ

What do we know about Jackpot.com Casino’s owner?

Jackpot.com is operated by Lottomatrix Operations Limited which is a company registered in Malta. This is also the country where it holds a licence while it has an additional licence in the United Kingdom. These are two of the best licences available so in terms of reputation, Lottomatrix Operations Limited is doing a very decent job. There are a few other websites operated by this company such as Health Millions, an online-only game that offers the chance to bet on a jackpot twice a week. Scratchcards.net is yet another website offered by the same Malta based company. Lottomatrix Operations Limited was founded in 2017 and there haven’t been any major complaints about this company. For now we seem to be dealing with a sound and stable organisation.

Is it legal to play at Jackpot.com Casino?

Yes, online gambling, including lottery and casino, has been legalised in a lot of countries around the world, including the United Kingdom, meaning Jackpot.com Casino is fully available in the UK while the same is true for New Zealand, Ireland, Canada, Kenya, and India. Depending on your region, we advise you to check with the laws in your country of residence before you make a real money wager on Jackpot.com’s website.

Is Jackpot.com Casino considered safe?

Yes, Jackpot.com seems to be very safe. This website works with licences of the MGA and UKGC which are well respected licences issued in Europe and widely used to target international players. In addition, Jackpot.com works with trustworthy banking solutions and game studios giving us yet more reason to believe we’re dealing with a safe website. As Jackpot.com has been around since 2016 we believe we can label them as trustworthy.

Who is allowed to play at Jackpot.com Casino?

Jackpot.com is available all over the world, meaning that most of our English speaking visitors should be able to visit the website without a problem. Some prohibited jurisdictions do include the United States and its overseas territories, France and its overseas territories, Spain, Israel and Ukraine, but at the same time the website is available in many other regions like New Zealand, Kenya, Ireland, and Canada.

Summary

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